First Class Software Help Guides

Welcome to our comprehensive collection of HELP resources.

Here, you’ll find FAQs, how-to guides, templates, and further information that will help you get the most out of First Class Software.


Payments are one of the core features of First Class.

It is important to understand how the payment functionality within First Class works.

This document is a guide to all financial elements of First Class.

Direct Debit

Direct debit is a popular payment type used in First Class software to collect fees from customers.

This guide will explain how direct debit works within First Class.

Xero Integration

First Class Xero Integration is designed to your invoicing within First Class “in sync” with your invoicing in Xero.

This document contains several frequently asked questions regarding the integration between First Class and Xero.

Online Links

As part of your First Class software account you have access to numerous online links that serve
various purposes.

This document is an overview of all online links available as part of your First Class account including the
specific URLs to use to access these links.


This guide explores the communication features of First Class Software including bulk messaging, automation, and more.


The First Class customer portal allows parents and end users to manage their lessons including payments, bookings, and absences.