Rainbow Club Enjoys Strong Growth With First Class

In this case study, we explore how Rainbow Club Australia has benefited from implementing First Class software.

Rainbow Club implemented First Class software in June 2022.

Since then, they have grown from approximately 1500 active students to almost 2600 active students.

When coming to First Class, the Rainbow Club had some unique needs.

They needed a swim school-specific platform but had unique elements in line with their work in the disability sector.

Here are some of the things Rainbow Club has achieved with the aid of First Class

Rolling out online bookings so customers can book and pay online
Implementing a roll-over approach to roll-over bookings from one term to the next
Implementing direct debit as a payment option for customers
Rolling out a progress reporting process
Measuring the occupancy of classes more accurately via the occupancy report
And more

Over the last 3 years, Rainbow Club has also had several custom features developed, which have helped them streamline many of their key processes and save significant time and money in labour costs.

Rainbow Club testimonial

"As a small not for profit organisation working in the disability sector, we are highly specialised in our system needs. Lane and his team have been great in helping us customise their system to accommodate for our needs. They have been extremely good at listening and working to understand our business and offering suggestions to help us streamline processes using their system. Highly recommend First Class Software!"