Apps giving swim schools the edge!

First Class Software is a Melbourne-based company that provides a comprehensive swim school management solution. It is making it easy for swim schools to offer an easy-to-use app for their parents to use to manage their children’s accounts.

The First Class platform is used by many leading swim schools through Australasia Including a number of high profile private schools, swim school chains, and non-profits.

The First Class app allows parents and guardians to seamlessly manage all parts of their child’s swimming lessons including making bookings, paying invoices, viewing progress, managing make-up lessons, and updating contact information.

The First Class app comes in two formats.

1. A standard format that comes free with all First Class subscriptions.

2. A premium branded format that can be branded to the organisation.

The premium branded app is ideal for brand-conscious swim schools that want to

portray a professional image and exceptional customer experience.

“For some time now we have had an online parent or customer portal where parents can view their child’s progress, book make-up lessons and report a future absence, however, the modern parent is used to using apps on their smartphone rather than logging into a portal via a web browser. Having a smartphone app for your swim school parents reduces friction for the user and gives a swim school a more professional image.”
Lane Harrison
First Class software General manager

Perhaps the biggest benefit of the First Class app is the ability to relay feedback on the progress of swimmers to their parents. Parents want to see the progress of their child and progression is closely linked to customer satisfaction and retention rates.

Using First Class swim schools are easily able to enter assessment and skill grading information into a single screen using a tablet or smartphone. This information gets relayed onto the parents’ app so they can monitor the progress of their child which can have a significant impact on customer satisfaction levels.

In addition to the customer app First Class software includes a full suite of swim school management features including online bookings, communication, payments, and more.

You can check out the First Class app via the apple app store here.

To access more information about First Class Software, simply click the button below.